Consumer Financial Protection Bureau

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1700 G St NW
Washington, DC 20006
+1 (855) 411-2372
http://www.consumerfinance.gov

The Consumer Financial Protection Bureau (CFPB) is a U.S. government agency dedicated to ensuring fair treatment by banks, lenders, and other financial institutions. With a mission to protect consumers, the CFPB provides resources, education, and assistance during financial moments, including the COVID-19 pandemic, and has received millions of consumer complaints resulting in significant financial relief.

Working tirelessly to safeguard consumers, the CFPB actively combats exploitative junk fees, saving households billions of dollars annually. Through its commitment to transparency and inclusivity, the CFPB strives to advance financial well-being and empower individuals to make informed decisions about credit, debt, mortgages, and other money-related topics.

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2.064 reviews
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Candice T.
10/20/2025

I've been using the CFPB for some time now mainly regarding issues with reloadable cards and the customer service I get. They have been very reliable for the most part. I'm leaving this detailed...

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Marianne W.
3/10/2025

Consumer Financial Protection Bureau handles special complaints about financial products and services. Your first step is to see if your complaint is listed as something they can help you resolve....

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Sergio D.
10/25/2025

The problem i had is with the chase app was simple they are not posting my credit score on the chase app nothing got fixed it was a waste of time dont bother

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Paola L.
9/22/2025

A Lifeline When Banks Turn Their Backs When I was scammed and my bank refused to take responsibility--shrugging it off like it wasn't their problem--I felt helpless. I followed every protocol,...

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Susan T.
7/25/2025

I have submitted complaints with my evidence to every agency deal with mortgage fraud nsince 1/2017 & told only CFPB dan help but &, they do NOT! I was disconnected 4 times because I am upset but...

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