Citibank

When I moved to DC two years ago, I thought this was a great bank because the people who work there are so friendly and helpful. The people still are, but I am really frustrated that the bank is...

Terrible and unhelpful customer service. Rocket Mail reported an unusually large withdrawal from my account. I called CITI a few days later to indicate that the sale of "Guest rewards" from this...

The worst service possible. ATM's dispensed $100 bills, not convenient when shopping locally. One teller if not around you're out of luck. It seems the two "bankers" sitting at their desks are not...

This is the worst banking experience I have ever had in my life. Things that went wrong: 1. 1 hour wait with no explanation just to open a simple checking account (clearly they poorly staff...

Citibank has some great services and this branch has some really nice people. But I tell you what, waiting to speak to one of their service representatives is like Jesus coming back waiting to...