Afiniti
Afiniti is a pioneering company in the field of customer experience (CX) artificial intelligence (AI), dedicated to delivering superior business outcomes for global enterprises since 2006.
Their innovative CX AI solutions, such as the eXperienceAI™ suite and Afiniti Inside™, utilize AI, data, and cloud infrastructure to enhance customer engagement productivity and drive tangible improvements in outcomes.
Afiniti’s mission is centered around personalizing customer experiences, removing rigid systems, and empowering partner platforms to evolve into predictive systems, resulting in increased customer satisfaction, revenue, and loyalty.
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