1-800-PACK-RAT

My family and I made a long move from Maryland to Massachusetts! 1 800 Pack Rat was wonderful, they handled everything for me and kept checking in to see if we needed anything more. My customer...

Bottom Line Up Front: Don't use Pack Rat. I will never, ever use Pack Rat again. We were constantly led on and lied to. I was charged nearly $800 above what we were told the total moving cost...

So far these folks need some customer service training. I am only 1/2 way completed with my move...I was told they would be there between 12 pm and 10 pm on a certain day...after taking the day...

My experience started off great. I used the service for a few months and had no issues. It wasn't until I went to get my unit delivered that I began to have poor customer service. First, I was...