Kate D.
12/18/2015
I dropped off my necklace to be repaired. They sent me an email with a link to track the status of the repair. It was shipped off from the store to the repair shop (wherever it is). When the...
Zales Jewelers
(4)
1500 New Britain Ave
West Hartford, CT 06110
Zales Jewelers, founded by Morris B. Zale in 1924, is the largest operator of retail jewelry stores in the United States. With a rich history dating back to 1958 when it became the sole company invited by diamond distributors to purchase directly from them, Zales offers a wide range of jewelry including rings, necklaces, earrings, bracelets, and more.
The West Hartford, CT location at West Farms Mall is managed by Jim Henninge, where the staff excels in helping customers design their own special wedding rings and adding engraving to most pieces. With a commitment to quality and personalized service, Zales Jewelers in West Hartford provides a welcoming and expert environment for all your jewelry needs.
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Reviews
1.04 reviewsMatt S.
11/28/2021
Avoid at all costs, explained why below If you know anything about jewelry, you know the weight of it is an important factor among others when considering if it is a fair price. Asked them to...
Dennis J.
5/11/2021
I purchased an engagement ring from a reputable jewelry store for my fiancé. My fiancé preferred a size slightly lager so we wanted it adjusted. The representative told her that the 2 carrot 18k...
Jordan G.
1/23/2019
The worst customer service I have ever received. Agnes the manager is incredibly rude, not helpful at all, and extremely unprofessional. I will never go to this store again.
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