Verizon

Initially I was not going to give this store a great review at all. But they took the time to respond to my review very professionally showing they care about the customers' experiences. I had...

My wife and I spent most of a day re-signing up with Verizon with a verbal agreement that the monthly bill would be $95. I have been unable after three days trying to reach the sales person by his...

Purchased a phone for my son last week. Had them look at my cracked phone. Was told I could get a replacement through zagg because it's under warranty, which I did. Was also told by our sales...

Sort of like the DMV or the post office vibe, workers unhappy to see you walk in the door, they get the job done but with minimal effort and certainly no "thanks for being a Verizon customer",...

Leo the assistant manager has obviously not been rd trained is how to resolve issues as he brushes off even minor issues and puts it back in the customer's lap. This afternoon I was in the store...