
PSA: Upgrading your phone? Do it yourself online. There is a $30 fee if you upgrade in store. This place to disclose that and did not earn my trust at all.
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T-Mobile, recognized as the best mobile network in the U.S. according to Ookla Speedtest, offers a range of plans including unlimited options, prepaid, and home internet solutions. With a focus on keeping customers connected through 5G and innovative satellite service, T-Mobile is dedicated to enhancing connectivity even in remote areas.
The company provides attractive promotions such as paying off eligible phones up to $800 and offers the latest devices like the iPhone 16 on its new Experience Beyond plan. T-Mobile's commitment to customer service includes various benefits like music and concert perks, streaming services, and a robust support system to assist users with their mobile needs.
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PSA: Upgrading your phone? Do it yourself online. There is a $30 fee if you upgrade in store. This place to disclose that and did not earn my trust at all.
I went today to make a switch to the new iPhone 16 was so excited to get my new phone. Apparently they hired a reverse sales woman she successfully talked me out of switching to T-Mobile and...
Went in today and the customer service was awful. "Standing manager" was very rude. The other two employees there, were of no assistance. I was initially told I could not exchange my phone or...
Do not go to this store for ANYTHING! I have never been treated so cruelly rude in all my years of doing business. The one employee in the front gave me mean silent treatment because I didn't buy...
Drove to the store to pickup my free T-Mobile bag. What a waste of a drive. They didn't have any more bags and the person behind the counter was so rude. Never coming back to this store.