Paul K.
1/8/2020
I was a customer for probably 10 years. It was ok service but I did notice that the maybe 4 times over 3 years the alarm was accidently tripped it took them several minutes to call. I'm writing...
Safe Home Security
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(530)
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1125 Middle St
Middletown, CT 06457
Safe Home Security, based in Middletown, CT, is a leading residential home security provider offering smart security solutions to keep homes protected and connected. With a focus on simplicity and automation, their easy-to-use app allows users to customize security settings, control devices, and receive instant notifications for added peace of mind.
With over 200,000 homes protected and 2,300 five-star reviews, Safe Home Security prioritizes customer safety and satisfaction. Their dealer program provides opportunities for home security contractors to expand their businesses with comprehensive training, marketing support, and discounted equipment options.
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Reviews
1.5530 reviews
Christopher M.
5/29/2025
This group struggles with customer service and is very difficult to deal with. They are unhelpful and often try to upsell you into committing to long contracts that are hard to get out of. I spoke...
Kris L.
11/22/2025
I wish I could give Safe Home Security zero stars. This company is deceptive. DO NOT USE THEIR SERVICE!!! They will swindle you into renewing your contract for an additional 5 years without you...
Gus K.
11/6/2025
We inherited Safe Home Security as a home security provider after Toll Brothers sold the service to the company. They make you sign a contract for five years. Our alarm has had an error message of...
Donna C.
8/17/2025
Customer service is very substandard. I cancelled my mother's service three months ago. Every month she still gets a bill. I wrote a letter as they requestedcancelling her sercice,call every month...
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