Paul K.
1/8/2020
I was a customer for probably 10 years. It was ok service but I did notice that the maybe 4 times over 3 years the alarm was accidently tripped it took them several minutes to call. I'm writing...
Safe Home Security
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(528)
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1125 Middle St
Middletown, CT 06457
Safe Home Security, based in Middletown, CT, is a leading residential home security provider offering smart security solutions to keep homes protected and connected. With a focus on simplicity and automation, their easy-to-use app allows users to customize security settings, control devices, and receive instant notifications for added peace of mind.
With over 200,000 homes protected and 2,300 five-star reviews, Safe Home Security prioritizes customer safety and satisfaction. Their dealer program provides opportunities for home security contractors to expand their businesses with comprehensive training, marketing support, and discounted equipment options.
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Reviews
1.5528 reviews
Christopher M.
5/29/2025
This group struggles with customer service and is very difficult to deal with. They are unhelpful and often try to upsell you into committing to long contracts that are hard to get out of. I spoke...
Laurel H.
10/14/2025
Very deceptive door to door, high pressure sales. Claim to be sent by ADT to those with ADT systems, but are not. Looking up comments by others, the sales person would have changed my ADT system...
Sparkle B.
10/3/2025
This company has huge customer service issues. In my previous home I had them for 5 years and when I decided to sell the house thinking the 5 year contract was up, they found a way to say that...
Erma A.
10/10/2025
The worst company ever. My system has not been active for over three years. Called for service when the alarm kept going off every few minutes This was August 2021. The person on the phone told my...
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