REI

Since the branch in Westchester closed years back, the NJ and this branch are my go to places for outdoor needs. Merchandise are presented in a well organized and neat way. I always have good...

I visited this REI in hopes to find wool socks, waterproof gloves, and snow pants for an upcoming trip. The store is giant and laid out well. There's plenty of space to browse through the endless...

What an excellent experience. I ordered two kayaks to the store, and called in to see if they could help me pick out my roof rack system. The fellow on the phone was patient, verbose in his...

First, let me say the staff was helpful and courteous. BUT compared to say, the REI's I'm used to (in CO and outside Boston), what a disappointment. A lot of "small stuff", very little inventory...

I've been REI member and customer for years but my experience yesterday was so frustrating I need to share it. As you can tell by my profile I barely ever send a bad review. It was small business...