ReFocus Eye Health

Doctors are good and caring but the business model provides abysmal customer service. It's near impossible to get a person on the phone, the prompts on the phone take you to the wrong line or to...

I saw Dr.Burens on July 8, 2024. Paid $45 copayment before seeing doctor. Received an EOB stating office visit was paid in full. I called 8 times requesting $45 refund. I was told it was in...

I had a good experience before seeing one of the doctors for a specific eye problem. This time I went there for a routine eye exam, needed a new glasses. My insurance covers 100% if routine eye...

I was Given all wrong information by Refocus billing department For over a month. I ended up paying the doctor bill $300.00 Due to the wrong info. Then after many phone calls and actually having...

Had cataract surgery with Dr Masi and had a great experience; its a little different than a regular drs office bc there are a lot of tests they have to Take of the eyes with different machines,...