Ali B.
6/9/2023
Doctors are good and caring but the business model provides abysmal customer service. It's near impossible to get a person on the phone, the prompts on the phone take you to the wrong line or to...
ReFocus
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2880 Old Dixwell Ave
Hamden, CT 06518
Located at 2880 Old Dixwell Avenue in Hamden, CT, this practice is renowned for its expertise in laser and oculoplastic surgeries, along with a strong focus on managing medical and surgical eye conditions, including diabetic eye care, glaucoma surgery and recovery from retinal detachments. The emphasis on specialized treatments underscores its commitment to comprehensive eye health management. For more details, please visit their website.
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Reviews
2.033 reviews
Noreen P.
11/21/2024
I saw Dr.Burens on July 8, 2024. Paid $45 copayment before seeing doctor. Received an EOB stating office visit was paid in full. I called 8 times requesting $45 refund. I was told it was in...
Evelina W.
5/14/2025
I had a good experience before seeing one of the doctors for a specific eye problem. This time I went there for a routine eye exam, needed a new glasses. My insurance covers 100% if routine eye...
Maryann F.
5/24/2025
I was Given all wrong information by Refocus billing department For over a month. I ended up paying the doctor bill $300.00 Due to the wrong info. Then after many phone calls and actually having...
nancy j.
10/16/2024
Had cataract surgery with Dr Masi and had a great experience; its a little different than a regular drs office bc there are a lot of tests they have to Take of the eyes with different machines,...
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