PrimePay

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5 Commerce Dr

Cromwell, CT 06416

+1 (800) 385-6844

http://primepay.com

PrimePay, based in Cromwell, CT, is an innovative provider of comprehensive human capital management (HCM) solutions, offering a flexible all-in-one platform tailored for businesses of all sizes. With over 38 years of experience, the company specializes in payroll, HR software, time and attendance tracking, benefits administration, and performance management, empowering organizations to streamline their operations effectively.

Trusted by 14,000 clients nationwide, PrimePay is dedicated to delivering exceptional service and customizable solutions that meet diverse industry needs, including manufacturing, healthcare, and nonprofit sectors. Their commitment to service excellence ensures that HR and finance professionals can navigate complexities in payroll and employee management with ease.

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Reviews

1.511 reviews

Diana B.

9/18/2018

Very easy to work with! We receive our checks in a timely manner with detailed reports that are understandable. Their customer service is also excellent.

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Angel T.

4/16/2024

Have not used this company for over a month, still getting billed for services. Can not get any one on the phone EVER. Sit on hold for hours and then just get hung up on. I WOULD NEVER RECOMMEND...

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Wesley M.

5/6/2024

We were with them for over 20 years but they kept raising the rates and it's very difficult to correspond with them since they closed the office in Cromwell. I WOULD DEFINITELY AVOID USING THEM....

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Accounting Department A.

4/11/2024

They have created a "subscription" service with no notice and no way to leave without paying huge amount. After 20 years they created 18 problems in one month with only 11 employees.... and then...

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Aric L.

4/13/2024

Stay far away from Prime pay. I was a loyal customer for years and they started making changes that made zero sense and actually made processing payroll much harder. We switched to ADP 4 months...

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