Their customer service is very, very poor. Not much politeness, nor kindness. They do the strict, bare minimum to help and are happy to transfer you. They can use some serious training out there.
Neopost
(88)
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Neopost, located in Milford, CT, operates under the brand Quadient, offering a range of intelligent mailing and shipping solutions. Their services include postage meters, digital printers, parcel shipping, smart mailing software, and ink supplies for various business needs.
Quadient aims to streamline mail processes by automating outbound mail, tracking packages, sending certified mail, and managing print and digital delivery efficiently. They provide resources such as a learning hub, resource library, customer success stories, and information on postage rates to support their clients.
With a focus on improving customer communication experiences and optimizing operational efficiency, Quadient assists businesses in enhancing invoicing processes, driving cash flow, securing mail assembly, and ensuring compliance with innovative mail solutions.
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Reviews
Most dishonest company ever. They sent me a quote and a contract that clearly states my monthly fee will be $34.99 plus taxes. My invoices from them are for $43.08 plus taxes. They have added BS...
I, along with so many, it appears, have been scammed by what I thought was a company with reliable and helpful account reps. We have not been using our quadient machine due to the expense of...
Oh my word! Avoid working with this company at all cost! My sales rep said they needed to send us a new machine and I would need to sign for it. Unfortunately, I did not catch it until too late...
Run do not walk away from this company. Extremely unprofessional. We had used Neopost until Quadient took over. I inadvertently signed a "lease" which I thought was a rental agreement during...
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