Middletown Consumer Protection

Permanently closed
245 Dekoven Dr
Middletown, CT 06457

This office serves as a public watchdog against commercial fraud and as an advocate for people with disabilities. It inspects commercial weights and measures (like the scales used by businesses or the nozzles on gasoline pumps) to ensure accuracy. It fields complaints about fraudulent, damaged or inferior products or practices. Under the federal Americans with Disabilities Act, it also addresses complaints about handicapped-accessible parking, curb cuts, housing and transportation. Claims are investigated and resolved through mediation or negotiation. The office may work with the Office of the State Attorney General, the state's Office of Consumer Protection or the state Office of Protection and Advocacy for People with Disabilities. The office is on the first floor of city hall.

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