KeyBank

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(5)

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175 West Rd
Ellington, CT 06029
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Learn more about KeyBank's products and services

Reviews

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1.05 reviews
Zhenghao Z.
1/9/2025

poor experience I had: I received one phone call, which went to voicemail, saying there was something about my account requiring discussion. so I called back, was told that I had to go to the...

Brad G.
3/2/2025

They are very difficult to deal with. They will not do anything without consulting their lawyers and will not let you close out accounts easily.

Luna S.
4/2/2025

Worst customer service ever. To get an account number for residents in nursing homes, they require them to go in person or download an app, none of which 99% of nursing home residents are able to...

Ross P.
12/20/2024

If there were a way to give 0 stars, that would be my choice. I attempted to resolve an issue (refund checks issued to a deceased family member) whose estate and Key Bank accounts were closed)....

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Karen W.
12/24/2018

No stars for this bank. The wait time is horrible and made worse by being able to see the tellers, managers etc. standing there chatting and on their phones. I disgusted with this bank. They are...

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