poor experience I had: I received one phone call, which went to voicemail, saying there was something about my account requiring discussion. so I called back, was told that I had to go to the...
KeyBank
(5)
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Also at this address
Reviews
They are very difficult to deal with. They will not do anything without consulting their lawyers and will not let you close out accounts easily.
Worst customer service ever. To get an account number for residents in nursing homes, they require them to go in person or download an app, none of which 99% of nursing home residents are able to...
If there were a way to give 0 stars, that would be my choice. I attempted to resolve an issue (refund checks issued to a deceased family member) whose estate and Key Bank accounts were closed)....

No stars for this bank. The wait time is horrible and made worse by being able to see the tellers, managers etc. standing there chatting and on their phones. I disgusted with this bank. They are...