Maya V.
10/31/2024
i cannot for the life of me understand the complaints that people on this site have made about Joy Susan bags. Several years ago, as a boutique manager, I made many sales to happy customers, and...
Joy Susan
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1 Hartford Sq
New Britain, CT 06052
Joy Susan, located in New Britain, CT, has been at the forefront of stylish and functional accessories since 1972, specializing in vegan leather handbags and fashion items. The brand offers a diverse array of products, including handbags, wallets, jewelry, and scarves, catering to both retail and wholesale customers.
With a commitment to quality and contemporary design, Joy Susan invites customers to express their style while embracing cruelty-free fashion. Their dedication to innovation is evident in their latest collections, which combine functionality with chic aesthetics to suit any occasion.
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Reviews
1.59 reviewsAngel Rose L.
9/29/2025
Because I have to give one star...I mean they really earned "0" from me. The zipper on my bag broke after 2 weeks. Totally stopped working and. Joy Susan refused replacing the item and so did...
Lori S.
8/4/2025
I loved the size and style of a particular purse, so I bought 4 in total. My first black one broke at the snap, so I replaced it. Next one broke as well and now the beige one's rivets have come...
Gay A.
11/1/2024
I am on my second Liv crossbody bag. The first one was replaced because the zipper pull broke two weeks after arrival. The second one, now a little more than a year old, has a zipper that will...
Chill H.
8/14/2025
I purchased a clutch/handbag and it easily tears. Literally peels like a piece of licorice. The slots for credit cards started to tear first. I normally don't pay full price for items like this,...
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