Not sure what all the fuss about customer service is. I have ordered several times for my lamp restoration business and whenever I needed assistance it was taken care of, don't fret you will be...
Grand Brass Lamp Parts LLC
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Very rude reply from owner Joseph T: "it's amazing, the guy who buys 1000 of them never says a word but the person who buys just one complains the most" This was in response to a respectful and...
terrible customer service. I got the wrong part way too small for my fixture . wanted to return. they told me : "you can rerun but with our service and restocking fees you will end up owning us...
I always have success ordering the parts I need to make gallery rails. So much less expensive to make them using lamp parts than to order them through Rejuvenation or PB. Customer Service has...

ordered bronzer and it was sent back due to an incomplete address, I called and gave them my full address and they said it would sent out rite away. another week goes by and I still have no order....
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