Laurie H.
8/23/2019
It's unfortunate how terrible there costumer service on the phone is. Our delivery man was wonderful I cannot say enough about how nice he was. I called costumer service to cancel our service....
Crystal Rock Water
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(18)
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1050 Buckingham St
Watertown, CT 06795
Crystal Rock Water, located in Watertown, CT, provides a convenient bottled water delivery service, ensuring that customers receive fresh water right at their doorsteps every two weeks. Their offerings include a variety of still and sparkling water options, as well as water dispensers and case packs, catering to all hydration needs.
In addition to bottled water delivery, Crystal Rock Water, through Primo Water, offers flexible hydration solutions such as water exchange stations, self-service refill stations, and home or office water filtration systems. These services are designed to deliver great-tasting water while prioritizing ease and sustainability for families and businesses alike.
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Reviews
1.518 reviews
Rafael H.
1/25/2024
I wish there was something below 1 star to reflect the incompetence of this branch And company. Once a month, we just need the order that we contracted with Crystal rock to come to our door... I...
Donna G.
8/7/2023
Awful. 50/50 chance of water being delivered. There is zero customer service, I have been waiting for a manager for 2 days to call me back. No one wants to be bothered. I am on autopay, we use 4...
Jeffrey A.
12/1/2018
I give them 1 star because I can't give them zero. Prior to the company being bought out, everything was perfectly fine. The new parent company has destroyed Crystal Rock. They skip deliveries and...
Cheryl S.
7/7/2021
Terrible customer service I had to hold over an hour only to be transferred 2x and then hung up on. How do you even operate a business keeping customers on hold for this long amount of time....
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