Criticom Monitoring Service
Criticom Monitoring Service (CMS), based in Bridgeport, CT, specializes in providing reliable wholesale monitoring services for security systems, ensuring rapid dispatch of first responders. With three geographically diverse monitoring centers and a commitment to advanced technology, CMS maintains an impressive 99.9999% uptime over the past two decades.
The company prides itself on its experienced team, with frontline representatives averaging four years of tenure and management boasting an average of 19 years in the industry. CMS offers innovative tools like the CMS Compass online portal, which enhances operational efficiency and allows dealers to manage accounts and alarms in real-time.
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