Connex Credit Union

Being a member of Connex is more than just putting my money in a bank. I joined a family. Not a family full of nuts, but an actual family that cares. There is no problem too big or too small for...

No managers available and none will return your call if you asked them to find one. Their processes don't make any sense, and seem to be in place to benefit the institution and not the customer....

Trying to get an insurance check cashed for a homeowner's claim, made it incredibly clear that the managers (yes, multiple), that they do not know the process, and do not care to find out how it...

In retrospect I wish I'd taken the higher rate on my loan just to avoid these people. Not once have I received a piece of mail to the correct address, I have no idea where the hell they're sending...

This is a review of the Connex systems, not necessarily the local branch employees. Connex recently changed the format of all account numbers. While Connex alerted customers to the change, they...