Connecticut Natural Gas

Everything here is broken, from the littlest of details to the big stuff. It's like the old DMV, but worse. Nothing is too small to not turn into a 30-minute problem with multiple customer service...

Apparently the reset password and the validate your account emails ALWAYS go to spam if you have a Gmail account. Just an FYI. I hadn't been able to log in to pay or see my bill in over two years sooo

CNG Natural Gas is the worse company ever 2 time disconnects. The first time was a mistake in their system and now they are saying that I didn't make my payment wish I have all proof of each month...

Just wanted to update credit card on file. Had to press a thousand buttons just to speak to a person, only to listen to 10 minutes of info that did not apply to me. THEN they switched me to...

I contacted CNG before by email, asking to transfer my account into my wife's name. I also called CNG asking for the same service. CNG told me that my wife should contact CNG by herself. My wife...