Comsim Inc

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1200 Summer St Ste 101C
Stamford, CT 06905
+1 (203) 336-3360
https://www.comsiminc.com

ComSim Inc is a high-end Market Research and Analytics firm that specializes in recording customer satisfaction survey responses from around the world, in various languages, through telephone or internet platforms. With their proprietary tool SATISACTUALTM, they provide actionable insights by capturing real-time responses and delivering periodic reports directly to clients. ComSim has built a reputation for professionalism, confidentiality, and customization, serving high-technology organizations globally since 1993.

Using telephone and web surveys as their primary methodologies, ComSim gathers information and utilizes rating scales and various question types to assess customer satisfaction and product/service quality. Their real-time web portal, SatisACTual, allows clients to access survey results and even listen to interview recordings. Additionally, ComSim offers the Customer Feedback Online Reporting (CFOR) system, a web-based process for tracking and resolving customer issues. They conduct event-based, project/phased, and corporate image surveys, as well as lost sales surveys to provide objective insights into unsuccessful sales experiences.

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