Catherine D.
9/27/2019
I had the pleasure of staying here for two almost three solid months. I was in town for business and this is where my company put me. I have to say the customer service is absolutely impeccable!...
Best Western Executive Hotel of New Haven-West Haven
$
(42)
Photos
490 Sawmill Rd
West Haven, CT 06516
Check-in: 3 PM, Check-out: 11 AM
Located in West Haven,CT, the Best Western Executive Hotel of New Haven-West Haven is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Also at this address
Reviews
2.542 reviews
Beth W.
7/12/2025
They have one staff member who is by far the rudest employee I have ever come into contact with, I wish I was able to get her name. She snaps at guests and employees, she should NOT be working...
Patrick L.
10/6/2024
Staff was nice but even they were making excuses for things not working. The carts wheel was broken and they said they are trying to get a wheel. Crumbs on floor from yesterday, dirty shower...
Mark K.
7/10/2025
We cancelled our room 72 hrs within the refund window and the manager refused to provide us any refund. The staff was rude...
David M.
3/24/2025
I so appreciate their hospitality and attention to comfort. My room was clean and comfortable! That's the most important part of a stay. Thank you BW - West Haven!
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