Apple New Haven

I walked in with a phone which couldn't receive email. I was politely told that the solution was to delete the email app and reinstall it. They couldn't do it there because my password was safely...

I thought If I went to the Apple Store by YALE my phone would get smarter.......hmmm nope! Out of state and you find out your NEW IPhone has a factory problem, definitely not fun times....The...

I scheduled an appointment with the self proclaimed geniuses at the Genius Bar for 6:45 PM and am still waiting at 7:15 PM for a genius or employee to show its face. There are clusters of...

I made an appointment at the Genius Bar for 2:30pm, to ask about my AirPods. I then waited 20 min for someone to come help me. The conversation with this Genius Bar employee lasted 5 minutes. Mind...

Bottom Line worst experience, I came in to pickup my I phone in the time slot selected a rep asked me to stand to a side and said someone would be with me and I am standing there with no purpose...