Aetna

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151 Farmington Ave
Hartford, CT 06105
Aetna, incorporated in 1982 under the name of United States Health Care Systems, is one of the leading diversified health care benefits companies in the United States, serving more than 28 million people. The company offers a wide range of traditional and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life, long-term care and disability plans, and medical management capabilities. Its health care segment consists of health and dental plans offered on a risk basis and on an employer-funded basis. The firm s group insurance segment offers life, disability, and long-term care insurance products. The company s large case pension segment manages a variety of retirement products, including pension and annuity products primarily for defined benefit and defined contribution plans. Its customers include employer groups, individuals, college students, part-time and hourly workers, health plans and government-sponsored plans. After five years with the company, Ronald A. Williams has been recently named chief executive officer. Williams earned a BA from Roosevelt University, and an MS from the Massachusetts Institute of Technology. Aetna is headquartered in Hartford, Conn.

Reviews

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1.050 reviews
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Dave K.
12/3/2008

Lately I am not liking you so much as my insurance provider. Sure you cover my normal medical, but I specifically signed up for a plan last year (HRM HealthFund) so that you'd pay for half of my...

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sue c.
7/1/2025

2 years in a row, put in claims for eye Dr exam and glasses and had to call and call and call trying to get reimbursed. Finally got my August 2024 reimbursement, haven't seen my husband's, Hey...

Terry D.
7/16/2025

DO NOT USE AETNA. They are the worst company I have ever had the misfortune of dealing with. I spent an entire month calling and emailing them because they decided to deny coverage of a medically...

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Grace J. G.
11/7/2024

Aetna is not an American company, they dont deserve even 1 star, they do not have anyone no customer service that you can speak to anywhere in the united States there is no Aetna office to go to,...

Sbc P.
4/7/2025

If I could give less than one star, I would. I chose this plan, fewer than two months ago, which I now regret. Aetna failed to properly process my RX prescription claim more than a week before I...

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