Xfinity Store by Comcast

We went in to ask about upgrading our phones. We worked with Shalonda Brown, she walked us through options, but since I was an existing customer, I was better off going through Apple directly and...

Their AI is AWFUL!!! The choices are not helpful, the robot voice just says the same thing again and again. All I wanted to do was make an appointment at the store for BOTH phone and Wi-Fi, only...

This is particularly for the store. It's crazy that this store is absolutely filled with customers and the time to get to each individual customer has been painstakingly slow. This is actually...

I would leave a negative stars of I could. What a crappy non transparent company. Our Intenet line ran thru our neighborhoods yard and was cut by their lawn service. Three days latter after...

I had been having issues for days that the phone assistance and partner stores were unable to help me with. But the moment I walked into this store I was met with nice and competent employees....