Casey helped me and went out of his way. He heard my needs and set me up with a just right plan for me. I had a really terrible experience at the Kipling Verizon store so it was especially nice to...
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Terrible experience. The customer service rep was very unprofessional. Save yourself the headache and go to the location on 44th and Sheridan!
I sent an email, I left a voicemail, and this was all quite a while ago. No one ever contacted me. The employee with the atrocious customer service probably still works there. Not that I'll ever...
Update : talked to customer service again and all they could say is nothing .... They said they are sorry but it's the way Verizon does business.... So they scam you out of your trade in , tell...
Apparently whoever responded wasn't sincere. Not only did I call the number and left a voicemail message, I also sent an email. Neither of which were answered. Their customer service is...






