
After several disastrous hours on the phone/chat with Verizon, I gave up. I booked an appointment with this Verizon store and received outstanding service. Derek spent multiple hours helping me...
(52)
After several disastrous hours on the phone/chat with Verizon, I gave up. I booked an appointment with this Verizon store and received outstanding service. Derek spent multiple hours helping me...
Verizon does a "service charge" to just transfer data from the old phone to a new one. They are right now charging $40 to my neighbor JUST to transfer data, she is a military widow in her 80s. She...
First thing-make an appointment!!! If you don't you will be waiting. I got lucky at the time I went in and only had to wait for 15 min, but as people came in while I was waiting, the wait time...
The service here is painfully slow. I was given a 15 minute wait , it ended up being almost an hour. The promotion online that I was going to submit was different in-store. Nick knew that I was...
I have been a customer for over 39 years. All of a sudden my bill increases by more than $30. Now happy and switching. This is a total rip off. Doesn't care about customers that have been...