Ralph's Industrial Sewing Machine

I anticipate this being a two post review. I will only comment on facts at this time. I have a brand new, used for 20 minutes machine that I needed help on, it was catching and dragging when...

Took my industrial sewing machine to Ralph's for maintained. They dropped the machine and broke a mounted part of the machine. They refused to give the broken part. When I contacted the...

After spending over $20,000 with Ralph's over the last few years, and even buying over $6,000 in sewing machines during the Pandemic last year, Rueben, Jack and Joe have REFUSED to come and even...

I have left message after message trying to get the parts department to call me back and they never respond. They have always had the worst customer service. I only go there if I have no other...

There customer service is horrible! I've purchased multiple industrial sewing machines from them throughout the years. Ordering replacement parts is a huge hassle as they don't return calls and...