A big thank you for the EXCEPTIONAL customer service I received from Pat. I really appreciated everything they did for me. My husband's family used to own a Napa store and I was told to always...
NAPA Auto Parts
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They were really helpful when my husband was present but when I went back to purchase my battery I was sold the wrong one. There was no accountability for the mistake and I was told only one...
Super unhelpful with questions I had about a defective product they sold me (ultimately sent me to another store because they didn't know how to make their computer system work through the issue)....
A HUGE thank you! Great customer service, and a big shout out to Steve who not only helped me, but gave commendable service! I'll make this my permanent store even if I drive by dozens of car part...
So helpful! My battery died at the nearby car wash and the manager Ann walked a jumper box over and jumped it. She also replaced the battery right on the spot without any wait. Great service!
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