Metronews Services

Located in Denver, @lphapage is a full-service, Web-enabled call center that was established in 1989. The company uses a variety of sophisticated software, such as Infinity, and it provides digital service for reliability, voice quality and call logging. Its operator-assisted calls generate instant on-screen access to protocols and customized scripting. The company also offers Web integration services that provides the option of immediate access to a customers Web site with each call, allowing operators access to order entry or any other online customer support already constructed on the site. The incoming calls are routed automatically to operators with specific experience, training and foreign language skills required for managing the calls. The company records all phone conversations and archives them for future retrieval. Additionally, @lphapage s system backup includes power and phone line redundancy systems.

Founded in 1997, Empereon Marketing provides inbound and outbound sales, marketing and retention solutions throughout the United States. The company features call centers in Phoenix and Coloradoa, well as a multilingual center in New Mexico. Empereon Marketing employs more than 400 individuals. The company s clients include Cox Communications, Time Warner Cable, Gannett, Bright House Networks, Tribune, Belo, McClatchy Company and Cology. It is accredited by the American Teleservices Association, National Cable and Telecommunications Association, Direct Marketing Association and Newspaper Association of America. The company features value-added fulfillment and management and customer retention services, credit scoring products, and address verification and correction.

Contact One Call Center specializes in providing AI-powered answering services and virtual receptionist solutions, ensuring that businesses never miss an opportunity to connect with their customers. With a strong emphasis on customer satisfaction, their team handles calls, schedules appointments, and offers real-time support backed by experienced professionals. For over 44 years, Contact One has been a trusted partner for various industries, including healthcare, home maintenance, and small businesses. Their commitment to excellence has earned them multiple awards and a reputation for reliability, allowing clients to focus on their operations while maintaining seamless communication with their customers. Generated from the website