Mercy Family Medicine Horse Gulch

I literally have been calling all week to make an appointment and when they call back they don't give you enough time to answer or they just don't call you back. I'm having asthma attacks at night...

Unbelievable staff incompetence. Similar to another review here, I had the worst trouble getting my prescription filled. Instead of simply connecting me to the right people, the staff played...

The the staff there is very incompetent to get a prescription refilled it's like an act of Congress. The doctors seem to be OK when they're not on vacation. Their MyChart app is basically...

Summary: Rude staff, bad systems, and bad policies. -- Staff: Sandy who picks up the phone is so bad at taking care of people! She abruptly hung up on me. This came after I expressed...

When I first called, the person who answered wasn't very warm or helpful and didn't know if they took my insurance so asked me to call the main location to check. After I confirmed that they do...