As the Sponsor of our company 401k account being held by LT Trust I have been progressively disappointed. Overall they provide almost no valuable service. They seem to be chronically understaffed....
LT Trust
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LT Trust, a division of American Trust, specializes in providing low-cost, open architecture 401(k) solutions backed by over 50 years of experience in the financial services industry. Their commitment to fee transparency, cutting-edge technology, and superior client service has made them a trusted recordkeeper for over 1,000 plan sponsors in 2019 alone.
With a focus on customizable, high-value retirement plans, LT Trust allows employers and advisors to select from a wide array of mutual funds and ETFs without proprietary constraints. Their experienced team, averaging 18 years in the 401(k) field, is dedicated to simplifying the retirement planning process for businesses and their employees.
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Reviews
If I could leave no stars I would. DO NOT under any circumstances use this company for your small business 401K. There is almost no customer service, your emails are responded to at the minimum...
You cannot reach them. They list multiple phone numbers when you google them but you can never get through. They handle our companies 401K account and they are way too hard to reach.
My experience with LT Trust was just fine for several years until last month. The company have now hijacked my assets without notifying me. For one month (so far), they have rejected my attempts...
The fact that this company is in control of anyone's money at all is absurd considering the incompetence of its employees. Never in my life have I delt with a team this stupid. My wife was laid...
