I have to share the exceptional customer service I recently experienced at this Lazy boy store. I purchased a sofa a few weeks ago and one side would not fully recline which was discovered...
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This company has really gone downhill! Since selling to a conglomerate that doesn't prioritize customer satisfaction, they've changed their policies for the worse. Unlike before, customers can no...
I purchased a recliner from this store. The chair was expensive but well-made. Not one thing about the transaction or delivery went well. The sales person (who said she had worked there for...
Kinda of expensive, but super comfortable. The next day delivery was very convenient for me.
Placed a 20, 000.00 order in December 2023. Decided for the first time to splurge and buy "higher quality" furniture. 15 of the 21 pieces we bought were damaged upon arrival and I have spent the...
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