Denver Water

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1600 W 12th Ave
Denver, CO 80204
Denver Water proudly serves high-quality water and promotes its efficient use to 1.4 million people in the city of Denver and many surrounding suburbs. Established in 1918, the utility is a public agency funded by water rates and new tap fees, not taxes. It is Colorados oldest and largest water utility.Were here to help. Start or stop your water service. Find out how to check for costly leaks. Learn about homeowner responsibility. Contact Customer Care at 303-893-2444, Monday Friday, 7:30 a.m. 5:30 p.m. After hours emergency service is available at 303-628-6801.

Reviews

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2.513 reviews
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Emily C.
9/15/2015

I mean, they're fine! We've never had a problem with our actual service, however the customer service leaves something to be desired. This past summer, after living in our house for 3 years, we...

Bert T.
5/5/2025

Worst customer service I've dealt with in my life. Is water not a basic human right?

Steven C.
9/22/2024

Worst utility in Colorado. Turned off water with no notice or communication with explanation that they are not obligated to notify us.

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K S.
11/8/2023

Called DW because we suspected a line break in the street. Not hemorrhaging water, but something was amiss. DW was on it. Came out the next day on Nov 7 and it was all fixed in about 6 hours-...

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John S.
10/27/2021

Horrible phone services into 4 calls And 5 hours later. Bill is not current as they did not do an automatic payment that has been set up for years. Drove to admin building. . Was told no one is...

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