Crate & Barrel

I want to give a huge shoutout to Emma Baumann, who greeted me right away as I walked to the help counter. She was smart, welcoming and knowledgeable - she led me directly to the sofa I came in to...

I adore Crate & Barrel, always have. I love the aesthetics of their collections, perfectly aligned with my own taste. Simple, elegant, well-crafted home design. And lovely barware. I collected...

Wow. Yes it's true I don't look like the typical person to spend at crate and barrel, but I left feeling utterly disappointed in the service. I walked through the whole store, and was looked...

if you don't look the part, they don't want to help you. I walked in looking for a quilt, after being passed from one employee to another I asked the lady where I could find it, showed her a...

I went into the store today asking for assistance with a return. I was greeted with annoyed looks, no hello, no smiles. Asked to go to a different area of the store because they were unwilling to...