Colorado Springs Utilities

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111 S Cascade Ave

Colorado Springs, CO 80903

+1 (719) 448-4800

http://www.csu.org

Colorado Springs Utilities is a community-owned utility that provides reliable natural gas, electricity, water and wastewater services to customers in the Pikes Peak region of Colorado. The strategic direction for Colorado Springs Utilities begins with its resident owners, who elect a city council that serves as the governing entity known as the Utilities Board. The ends policy and measurements set by the Utilities Board provides direction on what Colorado Springs Utilities is expected to achieve. The officer team then develops and communicates a set of strategies, goals and objectives to the organization. The business direction further defines and provides the mechanism to prioritize programs and initiatives to achieve the organizational strategies, goals and objectives.

Reviews

2.046 reviews

Carolyn F.

12/6/2017

This review is mostly directed towards their emergency line and the technician that came by, his name is Kyle. We had a fire going, no window open, furnace kicked on, smelled boatloads of gas...

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Michael F.

10/6/2025

So when you make an honest mistake and , after never being late, you're $45 short on your utility bill, apparently your power gets cut off immediately with absolutely no warning. UNBELIEVABLE......

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Tracy S.

9/22/2025

CSU will continue to bleed every cent out of people because energy is a necessity. They "have no option in their system" to create payment plans for closed accounts and will send people to...

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Deb C.

10/7/2025

I have a rental property where the renter is in charge of the utilities and is current on his bill. Power was turned off by CSU yesterday morning because of a problem with a solar system that was...

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Christopher B.

4/12/2025

This is getting out of hand, I got charged almost 600$ and I payed it but now it says we are negative 500$. Explain that to me Colorado Springs utilities.

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