Colorado Farm Bureau Insurance

No agent available nights and weekends. Agents do not get back to you before they leave the office for the day. They let my homeowner's insurance expire instead of calling me back like promised....

Extremely poor customer service. Local agent Carrie Waterbury's office does not reply to simple requests or return telephone calls. Home office (Denver Tech Center) also does not return calls.....

Lack of integrity and customer service. I had roof damage and filed a claim. They issued a check; however, I was going through a difficult time and ended up never following through with replacing...

Do not insure your home with Colorado Farm Bureau, the customer service agents are rude and not here to help their clients. Any inquiry about coverage, they open a claim and the insured are...

We have had a pleasant relationship with a CFB Agent over the past few years. He's competent and underserved by CFB. The home offices, not so much. The upper echelons presented us with a complete...