Boot Barn

When you walk in it smells like leather :) This store is way bigger than I thought it was going to be! The employees are also really helpful and eager to help you find whatever you need. I was...

My husband and I were in Boot Barn in Durango to return boots that we were told we could exchange if they didn't work right after trying them, anytime. When drove 30 miles to get there and could...

One older lady rushed us as if we were just there for fun. Overpriced unwearable things. A customer came in to make a return, the clothes for girls can't be worn by general public I am not...

There's so much to look at, they are very helpful plus they can speak in Spanish. There's lots of boots so I took pictures of everything else style is something that is personal.

Poor customer service. I had to ask for help fitting a pair of boots. When help arrived, the employee wasn't friendly and acted like helping a customer was an inconvenience. As I checked out with...