Alterra Mountain Company dba Ikon Pass

I have held an Ikon pass since its inception. This year, like last year, I upgraded my Snowbird pass to include the Ikon Base pass, which I paid over 5 months, with the last payment October 15,...

I wish there was less than one star. I have purchased a pass every year since the beginning. When I bought the pass this year, I purchased injury insurance. I was injured in August after I bought...

Ikon has no respect for their customers & are essentially rude & unhelpful when you reach out to them. For the last 2 seasons I have not been able to claim my paramount plus perks. I have reached...

Customer service a joke. They cannot respond to emails, phone calls go unanswered and subject guests to endless loops of promotional crap. No value since they have not figured out how to have...

I bought a 4-day Ikon Pass and used it at Solitude and Brighton in Utah -- two connected resorts. I snowboarded between them on the same day, as the trails are linked and it felt like one area. On...