Matt T.
1/7/2019
Signed up in late Oct and stilhaven't gotten my zipcard yet. I've called 3 times and emailed once (no reply). The people I spoke with promised to send me another and it's been a month and no card....
Zipcar
(753)
Photos
324 8th St
San Francisco, CA 94103
Zipcar is a car-sharing service available in over 500 cities across North America and Europe, offering convenient access to vehicles by the hour or day. With a focus on affordability, members can save significantly compared to the cost of owning a car, as gas, maintenance, and insurance are all included in the service.
The company caters to various demographics, including individuals, businesses, and university students, by providing tailored plans and discounts. Utilizing a self-service model, users can book and unlock cars directly from their smartphones, ensuring a hassle-free experience without traditional rental car barriers.
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Reviews
2.5753 reviews
Jason B.
6/27/2025
I ordered my first Zipcar. Due to technical issues on their end, I couldn't access the car. This was after trouble shooting for about a half hour. This is the e-mail I received from Zipcar:...
Andrew O.
3/29/2025
Out of four Zipcars reservations three have had problems. The reservation was wrongly cancelled, the car relocked itself, or, as this morning, the reserved car was not in the pickup location. I...
Melek T.
10/8/2024
I signed up with ZIPCAR after a long hiatus and am absolutely disappointed by their lack of customer service and accountability. The car I had reserved was not in its designated spot on Green/hyde...
Rebecca G.
3/15/2025
I've used Zipcar intermittently for many years and can definitely say that their service has steadily declined. This past November, I was one of who only knows how many other customers who were...
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