Erica M C.
11/12/2019
Bottom line: Zipcar saves me from having to own a car in a city where owning a car is expensive and inconvenient. It's funny. One of the reviewers, Bobby N. did an extremely nice--and...
Zipcar
(16)
1894 University Ave
Berkeley, CA 94703
Zipcar is a car-sharing service operating in over 500 cities across North America and Europe, offering users the convenience of booking vehicles by the hour or day. With a focus on providing an affordable transportation alternative, Zipcar includes features such as gas, maintenance, insurance, and 24/7 support in its membership plans.
The company caters to a variety of customers, including individuals, businesses, and universities, with special discounts available for students and corporate accounts. By simplifying access to vehicles, Zipcar helps members save money compared to traditional car ownership while ensuring a hassle-free experience through self-service technology.
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Reviews
2.016 reviewsAbby Z.
1/20/2025
Zero stars! Had a horrible experience with Zipcar. We got a flat tire due to a nail and dealing with customer service was so difficult. They eventually sent roadside assistance but they required...
Melissa D.
4/21/2022
If I could give 0 stars I would!!! Worst customer service ever. They make you pay for your yearly membership and monthly insurance before booking a car. Story: I tried to book a car, couldn't...
C Z.
8/20/2019
tl;dr zipcar lost lawsuit for double charging customer. Neglects customer, defies court. Thinks it's above the law. Story: Feb 2019 I had a truck kicking up gravel that cracked the windshield of...
Nhi D.
4/16/2018
If I could give 0 stars I would - very frustrating company to work with, but I guess I'm not the only one. Long story short - I signed up for ZipCar over a year ago and NEVER got my zip card...
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