White House Black Market

Business is always easy when things go smoothly... however, it's when things are difficult that a customer service person really shines. I bought a pair of jeans online because the style was not...

Today, November 27th, I had a terrible experience at this store because of the manager. I'm a regular customer; the employees are always friendly, and I love the clothes they sell. I went to...

I got forced out while trying out in the fitting room with the curtain down. The older associate was very sweet and helpful, she showed me the fitting room to try on with kind gestures. While I...

Very upsetting. My mother purchased pants for $100 and a seam began to come undone and they refused to replace or assist in any way. The pants are loose fitting as well and it is not a sizing issue.

I've been to this location twice in the past six months and was disappointed in the customer service. Unfortunately, the salespeople were very unfriendly and snooty. The UTC location is much...