Amy G.
8/15/2021
I've ordered online and picked up in store at the West Elm here a couple times now, and every time it's a streamlined, friendly experience. Upon entering the store, I'm greeted by folks at the...
westelm
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60 31st Ave
San Mateo, CA 94403
Westelm is a home furnishings retailer based in San Mateo, CA, offering a variety of modern and contemporary furniture and decor items.
With a focus on sleek design and quality craftsmanship, Westelm provides customers with a curated selection of stylish pieces to enhance their living spaces.
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Also at this address
Reviews
2.055 reviews
Adonis R.
6/19/2025
Here to echo the numerous complaints about the customer service unfortunately. Came in today (6/19/25) looking for a coffee table they have in stock. Not one employee was on the floor to field...
Alma O.
4/7/2025
Horrible experience ! Ordered a curtain rod online and it arrived with missing hardware. Called customer service and they ordered me another one BUT would not ship it out until they received the...
PatNic O.
6/21/2025
I'm writing to share a deeply frustrating experience I had at the West Elm store located in Hillsdale Mall, San Mateo. Based on my experience, I strongly advise others to think twice before...
Dom C.
12/23/2024
Very deceptive product display and incorrect pricing on products. They were selling individual plates/bowls but each one were priced as a set. Bought two and was charged for 2 sets but staff never...
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