My Service Request was with Mr. Alex, with his quality of voice, his mannerism being exceptional, Alex you were pleasant and extremely professional! West Valley Collection, you have one of the...

THANK YOU ALEX, Customer Service at West Valley Recycles! I reached out on the online customer inquiry page to request my trash and recycle cans be replaced due to my inability to wash them...

Extremely Poor Customer Service I scheduled a bulk item pickup with West Valley Garbage for June 19. As of today, June 24, my items are still sitting in front of my garage, uncollected. I left...

Second organics bin scheduled for Monday. (1 week ago.) Did not arrive. Called MOnday and was told it would be by end of day. No delivery. Called again Tuesday. They are now committing to...

I own a fourplex rental property in Campbell. I had to call them on a couple minor issues over the past 3 weeks. In both times, the wait on the phone was less than a minute. The PLEASANT...