west elm

I have had three interactions with West Elm and the staff at this location. Each interaction was better than the prior and all were outstanding. Everyone was helpful, informative and tried to...

Worst customer service ever! The employees go out of their way NOT to help you. They stand behind the counter and seem unwilling to move. It's absolutely ridiculous. They couldn't care less if...

My review is strictly for this west elm store. Like some other reviews noted I've had issues with west elms website orders but not sure why id take to this page to hash them out? Just wanted to...

First hands down, This place has beautiful furnishings and nice customer service. They have a vast amount of different beddings and kitchen items to choose from. They lose two stars for their...

Being new to PS as a full-timer, I am still learning the ropes. I've come to learn that this particular West Elm has a long standing reputation for terrible service. The three recent times I've...