west elm

Yesterday I visited the West Elm San Diego location for the first time as an in-person shopper, and I couldn't have had a better experience. Michelle assisted me, and she was absolutely...

I got online decorator advice via FaceTime with one of the great designers at the Solana Beach store. She helped me choose the right coffee table and side table for my California coastal vibe. I...

I purchased a chair and it was a horrible design and color, I ask to have it picked up. I paid 500. plus for this chair. They sent me a credit merchandise e-card. I wanted cash, which is the...

Terrible or no customer service. I was in there wondering around for 20-30 min. I had a couple things in my hands, was pulling stuff off of shelves higher then I should have been reaching and I...

Think Twice Before Investing in Their "Top-of-the-Line" Sofa I purchased what was supposed to be a top-of-the-line sofa from [Store Name], expecting premium quality. Instead, within months, the...