Waste Management - Simi Valley

We requested a small bin (typically provided twice a year at no additional cost to customers UNTIL NOW!). WASTE MANAGEMENT now charges the following for what they used to offer at no additional...

Trying to reach a real person here is like yelling into a black hole. The "customer service" line loops you through endless menus until it just hangs up. Good luck getting an actual human. They...

Absolutely terrible customer service and billing. They sent me confirmation emails for 6 months telling me my automatic payments were being accepted, only to suspend my trash service without any...

We have a contract with waste management for our business so it's industrial trash removal for over 15 years. Aside from missed pick ups and all sorts of problems we had with this company( too...

I am a residential customer for WM. My recycle bin was not completely emptied and when I had an online chat with a rep I got no help whatsoever. I have to wait for next week's pickup, and the bin...