Videoengager
Videoengager, based in San Francisco, CA, offers an innovative platform that leverages artificial intelligence for real-time emotion detection and sentiment analysis, enabling seamless video engagement for businesses across various sectors. With features such as live video chat, screen sharing, and secure recording, the platform enhances customer interactions by providing valuable AI-driven insights and analytics.
The company specializes in integrating with major CRM and CCaaS platforms like Genesys, Amazon Connect, and Salesforce, allowing for tailored experiences that meet strict industry compliance standards. Videoengager's customizable solutions cater to diverse industries, including banking, healthcare, e-commerce, and insurance, facilitating improved communication through visual customer support, telehealth consultations, and more.
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