Viator

We have booked many times with Viator and have had relatively good experiences with their tour groups. However, this week while in Switzerland, we took an e-bike tour that left us feeling...

I've used Viator over a dozen times, and they were once a useful curator/middle man for tour experiences out of the country. This has changed entirely. The contact person was in Russia (not in...

I booked a tour with them and then tried to revise as I made a mistake. I got an email saying they would refund so ai rebooked with another company. Viator then sent another email saying they...

Horrible experience! BEWARE! I had booked a trip as part of a group 8 months prior. I had switched banks in the meantime. When I got the email that they were going to bill the trip, I went in to...

If I could give zero stars, I would. Viator is a predatory company that misleads customers, overcharges for nothing, and then buries complaints until you give up. When booking a Cancun excursion,...